| # |
Course Title |
| 1. | Promoting Industrial Relations in the Workplace - Capacity Building for Branch Unions |
| 2. | Maintaining Industrial Harmony in the Workplace: The Role and Responsibilities of Management and Workers Representatives |
| 3. | Understanding Labour and Employment Laws/Policies: For Human Resource Managers/Executives |
| 4. | Collective Bargaining Process and Effective Negotiations |
| 5. | The Challenges of Managing Employee Relations Model in Non- Unionised Environment |
| 6. | Acquiring the Status of the Responsible and Effective Trade Union: Issues at Stake |
| 7. | The Rights of the Worker, the Union and the Employer in the Workplace and their Limitations |
| # |
Course Title |
| 1. | Optimising Performance Through Effective People Management and Work Attitude Improvement |
| 2. | Counseling, Coaching & Mentoring Skills Development Course for Managers |
| 3. | Performance Management and Appraisal Skills of Appraisers and Appraisees |
| 4. | Management Appreciation Programme for Supervisors |
| 5. | Delivering Exceptional Customer Service Skills |
| 6. | Teambuilding and Leadership Development Programme |
| 7. | Business Communication: Report and Proposal Writing Skills |
| 8. | Mainstreaming Performance Appraisals & Reviews into Corporate Performance Management |
| 9. | Effective Management of Redundancy and Retrenchment in the Workplace |
| 10. | Manpower Planning and Forecasting |
| 11. | Motivating Employees through Non-Monetary Means for Peak Performance |
| 12. | Excellence in Service & Work Ethics |
| 13. | Effective Talent Management |
| 14. | Contemporary Human Resources Management for Non-HR/Line Managers |
| 15. | Managing Diversity in a Multi-Cultural Workplace |
| 16. | 360 Degrees Feedback Appraisal System |
| 17. | Fundamentals of Warehousing and Inventory Management |
| 18. | Managing Your Career in the 21st Century |
| 19. | Strategic Development and Implementing Change |
